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Changelog
Retellai
RetellAI captures calls and transcripts, enabling businesses to analyze conversations, extract insights, and enhance customer interactions in one centralized platform
The /v2/list-calls endpoint retrieves call records with filters (agent id, timestamps), offers sorting, pagination, and handles different responses (success, bad request, unauthorized, server error) in json format.
Fetches the details of a given phone number in e.164 format.
Retrieves a list of all phone numbers associated with the account.
Deletes an existing phone number identified by its e.164 format.
This endpoint allows purchasing a new phone number with a specified area code and binding it to designated agents for inbound and outbound calls. it requires json with agent ids and area code. responses indicate the creation status or errors.
Retrieve call details by id for web/phone calls, including type, agent id, status, timestamps, and web access token; covering responses from success to server errors.
Initiate an outbound call by post to ‘/v2/create-phone-call’. requires ‘from number’ and ‘to number’ in e.164 format. optional overrides and metadata supported. on success, returns call details including type, status, and ids.
“access specific voice details including its name, provider, accent, gender, and a preview audio url using the unique voice id. parameters required.”
Updates the agent bound to a purchased phone number.
The /v2/create-web-call endpoint creates a web call with a unique agent id, returning call details like type, token, call id, and status in json format, with a 201 response. optional metadata and variables can be included.