Retellai
RetellAI captures calls and transcripts, enabling businesses to analyze conversations, extract insights, and enhance customer interactions in one centralized platform
Retrieve call details
Retrieve call details
The /v2/list-calls endpoint retrieves call records with filters (agent id, timestamps), offers sorting, pagination, and handles different responses (success, bad request, unauthorized, server error) in json format.
Retrieve details of a specific phone number
Retrieve details of a specific phone number
Fetches the details of a given phone number in e.164 format.
List all phone numbers
List all phone numbers
Retrieves a list of all phone numbers associated with the account.
Delete phone number
Delete phone number
Deletes an existing phone number identified by its e.164 format.
Buy a new phone number bind agents
Buy a new phone number bind agents
This endpoint allows purchasing a new phone number with a specified area code and binding it to designated agents for inbound and outbound calls. it requires json with agent ids and area code. responses indicate the creation status or errors.
Retrieve call details by id
Retrieve call details by id
Retrieve call details by id for web/phone calls, including type, agent id, status, timestamps, and web access token; covering responses from success to server errors.
Create a new outbound phone call
Create a new outbound phone call
Initiate an outbound call by post to ‘/v2/create-phone-call’. requires ‘from number’ and ‘to number’ in e.164 format. optional overrides and metadata supported. on success, returns call details including type, status, and ids.
Retrieve details of a specific voice
Retrieve details of a specific voice
“access specific voice details including its name, provider, accent, gender, and a preview audio url using the unique voice id. parameters required.”
Update phone number
Update phone number
Updates the agent bound to a purchased phone number.
Create a new web call
Create a new web call
The /v2/create-web-call endpoint creates a web call with a unique agent id, returning call details like type, token, call id, and status in json format, with a 201 response. optional metadata and variables can be included.